CircPort Mobile™ provides circulation services to subscribers to access and manage their accounts online, via a mobile device and through an app available across all mobile platforms, including Android™, iPhone™ and Windows® Phone. CircPort Mobile™ gives your customers the ability to report customer-service issues and manage other circulation issues, including new subscription starts, delivery problem reporting, account status, vacation holds, address changes and much more. In addition, CircPort Mobile™ allows newspapers to send notifications directly to subscribers, including sending payment reminders, restart confirmations, and more.

CircPort Mobile™ is directly integrated to your circulation database, reporting each transaction in real time. Giving your customers more ways to get in touch with you increases customer satisfaction and your potential for revenue. CircPort Mobile™ can be easily added to CircPort™ and WebPort™ together offering a truly integrated customer-service strategy providing your customers with easy access to the information they need when they need it.

The circulation functions that CircPort Mobile provides include:

Inbound Messaging: New subscription service Delivery problem reporting Account status Vacation holds Credit card payment, one time or auto-pay Address changes

Outbound Notifications: Payment due notifications Credit card expiration notifications Redelivery confirmation notifications Restart confirmation notifications

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For more information about CircPort Mobile™, please call 585-248-9289 or email us at info@voiceport.net.

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