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VOICE RECOGNITION DEMOS
Not quite sure what we do? Listen to some demos of our IVRs in action:
Address Change
When customers need to change account information such as their address, touch-tone simply won't do the job. VoicePort's address change function will allow your customers access to these tasks with voice recognition. Delivery Problem
One of the most frequent calls handled by CircPort IVR is the reporting of a delivery problem. This feature allows callers to detail the problem, and request a credit or redelivery depending on your business practices. Vacation Hold
VoicePort's vacation hold feature is NIE enabled. Newspapers such as The Washington Times have seen significant increases in their NIE donations since implementing the CircPort IVR, because the application is consistent in its request.
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