Voice Recognition Demos

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Not quite sure what we do? Listen to some demos of our IVRs in action:

Address Change

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When customers need to change account information such as their address, touch-tone simply won't do the job. VoicePort's address change function will allow your customers access to these tasks with voice recognition.

Delivery Problem

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One of the most frequent calls handled by CircPort IVR is the reporting of a delivery problem. This feature allows callers to detail the problem, and request a credit or redelivery depending on your business practices.

Vacation Hold

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VoicePort's vacation hold feature is NIE enabled. Newspapers such as The Washington Times have seen significant increases in their NIE donations since implementing the CircPort IVR, because the application is consistent in its request.

Prescription Refill Reminder

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With VoicePort's PharmaPhonetics Prescription Services application, pharmacy customers can receive reminder calls from their local pharmacy several days before their prescriptions are due to run out.

Call Routing

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With SpeechAttendant, organizations eliminate the need for direct dial lines. Both internal and external callers can simply say the name of the person (or department) they are trying to reach, and be connected immediately with voice recognition.

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