LANGUAGE OPTIONS
VoicePort's solutions are multi-talented. They not only recognize and comprehend many different languages, they also remember the language preference of the caller for future reference. Servicing your customers has never been easier and more effective. These are just a few of the language related benefits the VoicePort speech solutions offer your newspaper.
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Smart system can differentiate who is calling
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Multiple languages can run on the same system
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Uses different 800 numbers
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System recognizes the number dialed and automatically answers in the correct language
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Ports can be configured to accept calls from multiple 800 numbers and switch between services and/or languages offered when the call arrives
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System retrieves caller id, recognizes it and matches it against customer preference database
Asks the caller for their preference, by answering the phone as follows:
"Thank you for calling the VoicePort Daily News. Por servicios en espanol, dice espanol ahora. <Pause 1 sec.> Which of these can I help you with..."
For more information on the languages supported and how VoicePort can service your newspaper, feel free to contact us.
