VoicePort Partners in Speech Recognition: Nuance, Genesys, Message Technologies Inc. (MTI), Data Sciences Inc., and Upstream Works.

PARTNERS IN SPEECH RECOGNITION


	Nuance (www.nuance.com) Nuance is the world's premier supplier of speech and imaging solutions that help facilitate information exchange within and between the world's leading companies and their customers. Their solutions capture vital information and transform it into meaningful and actionable form and helping eliminate barriers to productivity, enhance the work experience, provide universal access, and simplify the interaction with hardware and software systems. Nuance customers span a range of industries and disciplines with particular concentration in industries that breed information, including financial services, healthcare, government, education, utilities, travel and telecommunications. Today, more than 15 million people use a Nuance productivity application; half the Fortune 100 use our speech solutions and nearly one thousand devices handsets, printers, and automobiles incorporate our technology.
	Data Sciences Inc. (www.data-sci.com) DSI is a leading provider of newspaper publishing business software. The DSI/Circulation software management system is the product of 30 years of technical expertise. We have taken our knowledge of newspaper circulation management and database development and combined it into a multi-platform application that delivers outstanding relational database functionality. DSI is fully integrated with the CircPort speech recognition application.
	Genesys (www.genesyslab.com) (recently merged with VoiceGenie) Genesys, an Alcatel company, is 100 percent focused on software for contact centers. Leading companies in the Global 2000 and Fortune 1000 use Genesys to deliver interactions that drive better business. With 3300 customers in 80 countries, Genesys directs more than 100 million customer interactions every day. Genesys allows enterprises to achieve key business objectives by tying together customer interactions, people, and customer information in both traditional telephony and IP environments. Sophisticated routing and reporting across voice, e-mail, documents and Web interactions, coupled with integrated self-service, ensure that customers are quickly connected to the right resource - the first time. Genesys solutions stop customer frustration and allow enterprises to deliver superior customer satisfaction and improved business results. VoicePort uses the Genesys VXML platform for its speech recognition applications.

Message Technologies, Inc. (www.messagetech.com)

Message Technologies, Inc.(MTI) is an industry leader in providing Interactive Voice Response (IVR) and speech technologies that enable companies to improve business performance. Our mission is to deliver innovative and affordable interactive voice solutions with maximum customer satisfaction. With over 2000 customers throughout North America, MTI specializes in speech IVR outsourcing services, including VoiceXML hosting. MTI also provides senior telephony and speech professional services for the design, development, deployment and ongoing testing of speech-enabled applications. We handle every part of the speech application infrastructure including trunk and platform provisioning, business continuation planning, monitoring, web access, physical and logical security, co-location, and live agent services.

Upstream Works (www.upstreamworks.com)

Upstream Works Software Ltd. based in Toronto, Canada is a provider of advanced software automation solutions for the call center industry. Architected for maximum scalability, Upstream Works' solutions meet the needs of both large and small call centers, and guarantee fast deployment and rapid return on investment. All products work as an integrated family of applications, developed to give call centers the most advanced technology with built-in flexibility to adapt to changing business conditions. With customers across North America, Upstream Works Software has developed an industry reputation of delivering cost effective, operational solutions throughout the call center industry.