PharmaPhonetics™ Patient Adherence and Compliance Program Overview

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Patient Adherence, Compliance, and Persistency Program Elements

With a PharmaPhonetics™ Adherence and persistency program you get acomprehensive turn key program that increases patient time on medication, and works hand in hand with your existing patient adherence initiatives. Or, if you are starting a new initiative, we can work with you to build a program tailored to address the unique needs of your patients, segmentation strategy, and ROI requirements.

Our adherence program services include:

• Collection of requirements for speech-enabled application configuration and customization to meet your specific business objectives and business rules
• Professional Project and Program Management
• Database segmentation, management and security
• Scripting and intervention message development
• Voice-user interface and interaction design
• Voice talent acquisition and professional recording of scripts
• Application development and testing
• Telecom provisioning and deployment of telecom and the application
• Program set up and deployment
• Patient registration
• Outbound compliance calls at pre-determined time intervals
• Data collection, tracking, analysis and reporting at key milestones and at project completion
• Final report delivery with lessons learned and recommendations
• Hosting, billing and technical support of the speech application
• Post sale service and support.

If you're searching for a real solution to improve your Patient Acquisition Retention Index, a PharmaPhonetics Patient Adherence program is the answer. You'll be amazed at what we can do, cost effectively, and with a real focus onROI.

To learn more, visit our PharmaPhonetics Market Research solutions, PharmaPhonetics pages, contact us, or telephone us at 585-248-9289.