PharmaPhonetics™
Cost-Effective Patient Retention Improvements
VoicePort's PharmaPhonetics solutions represent new applications in technology aimed at helping retail pharmacies, pharmaceutical marketers and market researchers meet their strategic objectives. Through our partnerships with leading technology companies, we have developed proprietary and patent-pending applications in use in major pharmaceutical manufacturers in North America.
This is not simple touchtone IVR technology. Feedback from patients and physicians has confirmed that we provide the caller with an experience that makes interaction natural and easy.
Retail Pharmacy Services
The PharmaPhonetics Prescription Reminder program is designed to call a store's pharmacy patients several days before their prescriptions are due to run out. After verifying the patient's identity, the application lists the medications due for a refill, and allows the patient to order refills for some or all of them right on the spot. The order can then be passed directly to a pharmacy's order workflow for refill. The customer is reminded which store they use for prescriptions and when the order will be ready for pick up. The patient interacts with our application using speech recognition, which the older population in particular finds easier to use than comparable touch-tone applications.The application is provided as a fully hosted service, so deployment to multiple store location is simple and easy, and requires no up front capital outlay. See our Pharmacy Services solutions page, contact us via e-mail, or telephone us at 585-248-9289 to learn more.
Patient Adherence, Persistency and Retention
PharmaPhonetics' Adherence application helps you develop a relationship with your patients. This relationship leads to increased time on medication, resulting in increased revenue. We allow you to speak to your patients in ways never before possible. We work with your current multidisciplinary patient adherence programs to further improve adherence.PharmaPhonetics' Adherence application is cost effective. We can speak to thousands of patients, repeatedly, for a fraction of the cost of traditional programs. We help develop a personality and a voice for your brand. Your brands have earned trust, and with PharmaPhonetics' Patient Adherence program, they become a part of daily living for the patient.
See our Patient Adherence solutions home page, contact us, or telephone us at 585-248-9289 to learn more.
Speech Enabled Market Research (SEMR)
PharmaPhonetics Speech Enabled Market Research (SEMR) is a turn key program that allows market researchers to reach hundreds of physicians irrespective of geographic location, time of day, or day of the week. We facilitate participation in research when the physician wants to, rather than when a facility has been booked. Participants can be segmented by location, decile, adoption, or any number of criteria.Response and completion rates are higher than other research methods.Participants work hard to prepare for our Market Research sessions. They feel they are participating in an oral exam. Studies, sales presentations, posters, etc., can all be sent to hundreds of physicians to obtain their detailed and thoughtful insight.
See our Speech Enabled Market Research (SEMR) solutions page, contact us, or telephone us at 585-248-9289 to learn more.
