Daily Republic to Deploy Hosted CircPort

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Daily Republic of Fairfield , California selects VoicePort's hosted speech recognition application CircPort to field circulation phone calls.

 

Pittsford , NY . July 7, 2006. The Daily Republic of Fairfield , California selected VoicePort's hosted speech application CircPort, to field circulation phone calls. Daily Republic is a McNaughton Newspaper, with a circulation of 21,002. The system will be completely integrated to the newspaper's PBS circulation database for real-time transactions.

 

VoicePort's hosted speech solutions have provided smaller newspapers with the opportunity to implement a self-service application, without the associated upfront expense. Daily Republic can now offer subscribers instant access to their account to schedule vacation holds, report delivery problems, make payments and more.

 

"VoicePort has made it simple to provide our customers with increased service," said Travis Engebretson, Director of Circulation at the Daily Republic . "We look forward to implementing speech at our paper."   

 

"Hosted solutions are an affordable option for newspapers who want to provide 24/7 service to their customers," said Kevin Cawley, Director of North American Sales at VoicePort. " Daily Republic joins more than forty other newspaper customers who have implemented a VoicePort hosted application."

 

About VoicePort:

Located in Pittsford , New York , VoicePort is the leading provider of speech recognition applications for the newspaper industry. The CircPort product is a robust application which has found a home in numerous papers across the country, in both OnPremise & Hosted models.   VoicePort has expanded their call center and circulation solutions to include WebPort and Dispatch, two products which help to increase customer interaction and satisfaction. To find out more, please visit www.voiceport.net .

 

About Daily Republic :

The Daily Republic is one of four McNaughton Newspapers. Located in Fairfield , California , Daily Republic has a circulation of 21,002. For more information on the Daily Republic please visit www.dailyrepublic.net .

   

Media Contact:

Elizabeth Witkowski

Marketing Manager

ewitkowski@voiceport.net

585.248.9289