PUBLISHING INDUSTRY 


 

 CIRCPORT


See what the industry leading newspaper speech IVR can do for your newspaper.

  • Decrease costs
  • Improve service levels with 24x7 service
  • Reduce hold times
  • Maximize customer satisfation

 

 

WEBPORT


Bring the self-service of the CircPort newspaper IVR to the internet. This highly integrated application provides your customers with 24/7 account access with no need to re-key transactions.

 

 

     

 

 

DISPATCH


Resolve customer complaints with ease. Dispatch organizes the schedules of your District Managers and reports complaints with an outbound call feature to the correct person.

 SPEECHATTENDANT by Nuance


SpeechAttendant by Nuance is the leading call router and auto attendant.  SpeechAtendant can use the same speech platform as CircPort for a unified solution. You'll never have to remember an extension number again.  Simply say the name of the person you want to reach, and SpeechAttendant will dial that person.

 

                   



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