24/7 Availability SpeakEasyTM Surveys are easy to use, and easy to deploy. Once completed your surveys are available 24/7, and they are consistent. The application will prompt and respond to callers with uniformity. Whenever your customer feels like calling in to respond, the application will be there. Inbound or Outbound VoicePort will either set up a toll free number for publication by the client to field inbound calls, or they can set the application for outbound calls to a phone number list. For an outbound campaign the client will provide VoicePort with a database or list of phone numbers to call. VoicePort will outbound the survey to the phone numbers provided over a specified period of time. Outbound survey phone calls can include filter questions to increase the certainty that a qualified respondent has been reached. Instantaneous Updates Any update made to a text-to-speech survey will go live immediately upon saving the new version. The application automatically updates to reflect the client's changes to the campaign. Clients who select to use professional recordings, will require new recordings to be uploaded. These changes can be made even when a survey is in progress.  Better Representation of the Market There are numerous web-only survey companies out there who provide instant customizable applications. These surveys may bring a quick turn around for responses, but they do not represent the whole market. VoicePort's surveys offer equivalent speed & ease of implementation, over the phone. The telephone is ubiquitous, reaching a much larger portion of the total population. Although the number of people with access to the internet is increasing, it does not yet compare with that of the phone. Voice Personas At all levels of investment, the client can choose the voice persona utilized. Male and female voices will be standard options for text-to-speech. At the professional level, specialized branding capabilities are available. Clients have the opportunity to choose the voice talent, and have professional recording conducted.     Advanced Question Features Features that will be available at the Premium and Professional Levels include:		Real-Time Reporting VoicePort will provide generic reports as well as a .CSV file available for download. Reports may be generated for specific time periods of each campaign. The reports include: - Response Counts The number of each type of response for each question. - Respondent Logs Records the phone number of the caller, and the time and length of each call. - Billing Report Tracks the total cost of calls placed in the system.   Sample Reports:    Advanced Reporting Features SpeakEasyTM offers advanced reporting features to aid in deciphering the raw data generated by each survey. A variety of different graphs and charts can be selected from for the desired display. These options include: - Pie charts       - Scatter plots - Bar charts       - 3D displays - Line graphs    - Funnels - Histograms     - Gauges - Doughnuts       - Area graphs
Branching Clients will have the opportunity to branch the questions for their callers. For example, if a caller answers yes to a certain question, they may be sent to a different line of questioning than if the person said no. This "skip" feature allows for a survey with greater data-mining opportunities. Uploading Files Clients may upload audio files of the survey questions to be played during the survey. This can include any combination of the prompts, supports, greeting & closing messages. VoicePort will provide text-to-speech voice personas for the client to select from, or complete customization with professional recordings for an additional fee. Uploading of files allows for the client to record their own voice talent for their survey. Fixed Alternative Selection Clients will have the opportunity to create multiple choice questions with selections that they determine. These questions will be prompted by requesting the caller to select from a list of responses provided by the client.		Questions Types The following question types offered by VoicePort. Each question type will be supported with directional prompts for the caller. If a caller has difficulty answering a question, further prompts will be provided, giving the caller more direction as to the responses the application is seeking. Filter questions - Determines whether the caller is qualified to respond Fixed alternative questions - A list of possible responses to choose from Always, sometimes, or never Excellent, good, fair or poor Custom alternatives Simple-Dichotomy - Choose one or the other Yes or no Agree or disagree Frequency-determination - Seeks the number of occurrences Pivot question - Used in branching to determine the next question Open-ended response - For recording purposes only

 * Patent Pending on SpeakEasy^TM Surveys